This Shipping Policy describes how Decor & Soul ("we," "us," or "our") handles the shipment of orders placed through our website.

By placing an order, you agree to the terms outlined in this policy.

1. Processing time
All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next available business day.

You will receive a confirmation email once your order has been processed and shipped, including a tracking number where available.

2. Shipping times
We ship all orders with UPS across the United States. Estimated delivery times are as follows:

- Standard Shipping: 5-7 business days after dispatch

Please note that delivery times are estimates and may vary due to circumstances outside our control, including carrier delays, weather conditions, or high-demand periods such as holidays.

3. Free shipping
We offer free shipping on all orders. No minimum purchase required.

4. Order tracking
Once your order has shipped, you will receive an email with your tracking information. You can use this information to track your order directly through the UPS website.

If you have not received a tracking number within 5 business days of placing your order, please contact us at info@decor-soul.com or visit our Contact Us page.

5. Shipping address
Please ensure your shipping address is correct before completing your order. We are not responsible for orders delivered to an incorrect address provided by the customer.

If you need to update your shipping address after placing an order, please contact us at info@decor-soul.com as soon as possible. We will do our best to accommodate changes, but we cannot guarantee updates once an order has been dispatched.

6. Lost or damaged orders
If your order arrives damaged or is lost in transit, please contact us at info@decor-soul.com or visit our Contact Us page within 7 days of the expected delivery date. We will work with you to resolve the issue as quickly as possible.

Please keep all original packaging in case it is needed for a damage claim.

7. Customs and import duties
For international orders, customs duties, import taxes, or similar charges may apply upon arrival in the destination country. These charges are the sole responsibility of the customer.

We have no control over customs processes and cannot predict what charges may apply. We recommend contacting your local customs office for more information before placing an order.

8. Delays
We are not responsible for shipping delays caused by circumstances outside our control, including but not limited to carrier delays, natural disasters, or customs processing times.

9. Changes to this policy
We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page with an updated revision date.

10. Contact
For any questions regarding your shipment, please reach out to us at info@decor-soul.com or visit our Contact Us page.